Parts & Service from SPYDERCRANE®

SPYDERCRANE® Parts & Service

Trained technicians, North American parts inventory, and an on-board diagnostic system built for fast troubleshooting from SPYDERCRANE®.

SPYDERCRANE® Parts & Support Links

As the North American distributor of SPYDERCRANE® mini-crawlers, Smiley Lifting Solutions understands that delivering a strong support network is a requirement to keep your mini-crawler crane working for you. With an inventory of over 300,000 parts, a state-of-the-art machine shop, experienced mechanics, and expert troubleshooting technicians, SPYDERCRANE® is proud to be the industry leader in customer service.

Please have your SPYDERCRANE® model and serial number available when you call.

Use the links below or contact us at 1-844-264-8994 for assistance.

Find a SPYDERCRANE® Location

Offering SPYDERCRANE® parts direct to the customer, Smiley Lifting Solutions provides next-day shipping on all in-stock SPYDERCRANE® parts and expedited shipping on special-order parts. If you're not sure what SPYDERCRANE® parts you need, give us a call to speak with one of our friendly associates.

Direct Support

Three Ways We Support Your Crane

Technical Support: Start Here

SPYDERCRANE® mini cranes have an on-board self-diagnostic computer that displays status codes on the crane chassis. Call us with your code and our technicians can read it remotely, walk you through the fix, and get you back up and running without a technician visit in most cases.

Call 1-844-264-8994

Parts

We stock North American inventory for SPYDERCRANE® mini cranes. Call before you order. Our team identifies the exact part for your model and serial number so you get it right the first time. No guessing, no wrong parts, no waiting on overseas shipping. Have your model number and serial number ready when you call.

Call 623-215-1010

Field & Shop Service

When phone support isn't enough, we have options. Bring your crane to one of our service locations, or ask about field service availability in your area. SPYDERCRANE®-trained technicians only, not general crane mechanics learning on your equipment.

Call 1-844-264-8994

SPYDERCRANE® Information Library

Free familiarization videos, operator guides, service videos, troubleshooting walkthroughs, and step-by-step how-to resources for the 090/200 Series, 300/500/700 Series, and 1006 Series, all on spydercrane.com.

Have This Ready When You Call

Makes the call faster and gets you the right answer the first time.

Your SPYDERCRANE® model number (e.g. URW295)
Serial number, found on the crane chassis
The diagnostic code displayed on the crane if applicable
Description of the issue and when it started
Photos if possible, help our team identify the issue faster
Call 1-844-264-8994

Need Service or Parts?

Our team responds fast. Call during business hours for same-day support in most cases.

Call 1-844-264-8994