Last updated: December 21, 2023
Thank you for visiting www.spydercrane.com. This Privacy Policy explains how Smiley Lifting Solutions, LLC (“we,” “us,” or “our”), operator of the SPYDERCRANE® website, collects, uses, discloses, and protects information gathered through this site.
We may collect personal information when you voluntarily submit it through contact forms, quote requests, or other forms on our website. Depending on the form, this may include:
When you submit a form, we may also automatically collect technical and usage information such as your IP address, browser type, device type, screen width, the page you submitted from, referring URL, marketing campaign parameters (UTM tags), and approximate time spent on the page before submission. This information helps us respond to your request, prevent spam, and understand how visitors use our site.
We use the information we collect for the following purposes:
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Form submissions are transmitted over encrypted connections where supported, validated on our servers, and stored in secure systems with access limited to authorized personnel who need the information to perform their jobs.
No method of transmission over the Internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
We use Google reCAPTCHA v3 on our forms to help distinguish legitimate submissions from automated spam. reCAPTCHA may collect device and usage information and is subject to Google’s Privacy Policy and Terms of Service.
We may use cookies and similar technologies to support site functionality, remember preferences, and understand how visitors interact with our website. You can disable cookies through your browser settings, but some features of the site may not work as intended.
Our website may contain links to third-party websites or services, including social media platforms and partner sites. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal information.
Depending on applicable law, you may have the right to:
To make a request, contact us using the information below. We may need to verify your identity before fulfilling a request.
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
We respond within one business day.